Digital Efficiency Training Certification

Course Name: Digital Efficiency Training Certification
Course Name: Digital Media Certification

Platform: Classroom Training

Instructor: Kenneth Bond: As a marketing, software and digital media technology strategist, I am passionate about the development and integration of technology into day to day business. As the CEO and founder of Fresh Focus Media, my goal is to bridge the gap between functional day to day operations and increase how technology can be applied to streamline business. Working with businesses to increase their overall efficiency and drive innovation through the application of visualization tools and data analytics, I am reshaping and re-engineering the way businesses utilize digital media to create positive impact.

Total Hourly Rate Per Staff: $200 – $425 Per Hour

Additional Costs: + Travel, Site Visit, Group Presentation, Video Recording, Remote Access, Site Technology, Software Inclusion, Custom Manual, Meals, Hotel, Workshop Material, Digital Quizzing, Remote Follow Ups

* Prices may vary based on location, number of presenters and number of staff to be trained. All pricing will be assessed on a case by case basis, Enterprise, Business, Non Profit and Charity pricing available.

Software Introduction

  • Profile Management
  • Security Applications
  • Security Protocols
  • Styling & Software Formatting
  • Dashboards & Menus
  • Scheduling
  • Shift Trading
  • Time Sheets
  • Vacation Requests
  • Alerts & Notifications
  • Day Sheets

Customer Relationship Manager

  • Customer History Tracking
  • Preference Management
  • Sales Tracking
  • Marketing Automation
  • Customer Support
  • Template Building
  • Software Alerts
  • Email Messaging
  • Text Messaging

Human Resources

  • Staff Forms
  • Contractor Forms
  • Policy & Procedure Manuals
  • Operations Manuals
  • How To Guides
  • Staff Information Tracking
  • Salary & Position Remuneration
  • Training Program
  • Quizzing
  • HR Reminders
  • Staff Performance Tracking
  • Goal Tracking
  • Objective Tracking

Orientations

  • New Staff Orientations
  • New Position Orientations
  • Contractor Orientations
  • Day Sheets
  • Safety Forms
  • Safety Manuals
  • Digital Signatures
  • Accountability Tracking

Scheduling & Time Management

  • Staff Scheduling
  • Ticket Scheduling
  • Work Order Scheduling
  • Dispatch
  • Workflow Management
  • Priority Management
  • Planners
  • Remote Access

Compensation Reports & Time Sheets

  • Staff Time Sheets
  • Contractor Time Sheets
  • Drive Time Tracking
  • Driving Log
  • Compensation Reporting
  • Overtime Alerts
  • Vacation Requests
  • Approval Processes
  • Payroll Alerts

Inventory Management

  • Procurement Management
  • Shipping & Receiving
  • Counts & Orders
  • Direct Point of Sale
  • Bill of Materials
  • Online Ordering
  • Multi Location Tracking
  • Unlimited Categories

Equipment Management

  • Procurement
  • Servicing & Maintenance
  • Checklists
  • Staff & Site Assignment
  • Equipment Status
  • Safety & Inspections
  • Job/Work Order Management
  • Profit & Loss Tracking
  • Equipment Work Orders
  • Manufacturing

Collaborative Workflow

  • Internal Collaboration
  • External Collaboration
  • Customer Support Centres
  • Help Desk Systems
  • Customer Remote Sign In
  • Task Management
  • Priority Management
  • Checklist Systems
  • Agendas & Meetings
  • Chat Tagging Systems

Digital Documents, Forms & Charts

  • Build your own templates
  • Customizing Existing Templates
  • Contracts
  • Customer Information gathering
  • Sales Order Forms
  • Estimating & Quoting
  • Work Orders
  • Ticketing
  • Charting
  • Checklists

Match Program

  • Enhanced Security
  • Staff Support Management
  • Match Best Practices
  • Staff Match
  • Customer Match
  • Team Match
  • Real Time Reporting
  • Match Scheduling

Individual Support Plans (ISP)

  • Quality of Life Outcomes
  • Support Goal Tracking
  • Individual Goals
  • Assessed Service Needs
  • Support Strategies
  • Support Objectives
  • Accountable Measures
  • Excellence Together

Information Gathering & Intake Forms

  • Building web based digital forms
  • Settings & Tools
  • Configuration
  • Automated Profile Uploads
  • Importing & Exporting
  • Information Gathering
  • History Tracking
  • Project Management Uploads
  • Resource Tracking

Leads & Sales Management

  • Prospecting
  • Lead Management
  • Lead Nuturing
  • Lead Monitoring
  • Conversion Tracking
  • Lead Procurement
  • Marketing Material Distribution
  • Email Reminders
  • Texting
  • Estimating & Quoting
  • Customer Histories
  • CRM Tools

Estimating, Rate Cards & Quoting

  • Configurable Estimates
  • Quote Development
  • Quote Distribution
  • History Tracking
  • Accuracy Management
  • Scope Templates
  • Dashboards
  • Reporting
  • Pricing & Cost Management
  • Full Accounting Pack

Collaboration Tools & Applications

  • Team Collaboration
  • Planning, Tagging & Filtering
  • Scheduling
  • Planning & Architecture
  • Digital Journaling
  • Internal Communication
  • Customer Communication
  • Shared Calendars
  • Intake Forms
  • Charting
  • Checklists
  • Picklists
  • Ticketing
  • Task Management
  • Project Paths
  • Task Boards
  • Alerts & Notifications
  • Internal Sharing
  • Live Sharing
  • Customer Sharing

Journaling, Log Notes & Alerts

  • Real Time Email Alerts
  • Texting
  • Document Tagging
  • Conversation Tagging
  • Day Sheet Planning
  • Tracked Logs
  • Customer Logs
  • Project Management Logs

Social Story Tracking & Support

  • Key Support Methodologies
  • Support Protocols
  • Activities
  • Communication Plans
  • Learning Strategies
  • Support Techniques
  • Pattern Reporting
  • Routine Creation
  • Routine Accountability
  • Interactive Routines
  • Engagement Tools & Strategies
  • Incident Reports
  • Accountability Tracking
  • Measurable Assessments

Checklists

  • Real Time Connectivity
  • Accountability Tracking
  • Quick Action Icons
  • Time Tracking
  • Staff Allocation
  • Alerts & Communication Tools

Safety & Incident Reporting

  • Safety Manuals
  • Operations Manuals
  • Safety Forms
  • Driving Logs
  • Toolbox Meetings
  • Tailgate Meetings
  • Site Inspections
  • Digital Signatures
  • Incident Reporting & Tracking

Invoicing, POS & Accounting

  • Direct Customer Transactions
  • Processing Customer In Store
  • Processing Customer Over the Phone
  • Online Sales & Process Management
  • Invoicing
  • Direct Billing
  • Deposits & Retainers
  • Returns, Refunds & Exchanges
  • Transaction Adjustments
  • Accounts Receivable
  • Voided Invoices
  • Sales/Coupons/Packages & Gift Certificates

Sales/Vendor & Order Forms

  • Vendor Price Sheets
  • Price Comparisons
  • Order Forms
  • Pick Lists
  • Inventory Management
  • Inventory Counts
  • Supply Ordering
  • Supply Tracking
  • Creating Sales Forms
  • Customizing Forms For Customers
  • Online Digital Order Forms

Project/Job Management

  • Process Management
  • Information Distribution
  • Service Accountability
  • Time Tracking
  • Vendor Sorting
  • Checklists
  • Shipping & Receiving
  • Internal Communication
  • Customer Communication
  • Billing
  • Purchase Orders
  • Deliverable Management
  • Product Distribution

Manufacturing & Shop Management

  • Job & Work Order Management
  • R&D Tracking
  • SR&ED Tracking
  • Efficiency Gauging
  • Time Tracking
  • Procurement
  • Porjections
  • Budgeting
  • Time Sheets
  • Time Clocks
  • Billables
  • Payables
  • Equipment Management
  • Inventory Management

Field Jobs

  • Site Management
  • Foreman Sheets
  • Asset Management
  • Work Tickets
  • Job Tracking
  • Invoicing
  • Billables
  • Purchase Orders
  • Driving Logs
  • Hour Tracking

Expense Reporting & Budgeting

  • Receipt Capturing
  • Quick Email Receipts
  • Expense Account Management
  • Payables Tracking
  • Individual Accountability
  • Budgeting

Marketing & Advertising

  • Customer Portals
  • Marketing Material Distribution
  • CRM Tools
  • Communication Strategies
  • E-Commerce Stores
  • Website Manipulation
  • Mico Site Creation

Smart Analytics & Reporting

  • Real Time Reporting
  • Smart Projections
  • Smart Analytics
  • Smart Workflows
  • Quick Dive Downs
  • Automated & Scheduled Alerts

Follow Us

Follow Us on Facebook
Follow Us on Twitter
Follow Us on LinkedIn
View our Blog
Subscribe to our Newsletter

Our Products

Visit ROOK Connect Website
ROOK Connect
Visit Clinic Ace Website
Clinic Ace
Visit Precision Workflow Website
Precision Workflow
Visit Break The Barrier Website
Break The Barrier
Visit Realtor Navigator Website
Realtor Navigator
Visit Discovery Life Centre Website
Discovery Life Centre