Digital Efficiency Training Certification

Available Courses: All Courses Consist Of Multiple Workshops Fit To Match Your Business Needs

Course Name:


Classroom Training

Virtual Conference Training

Course Objectives: Train Staff On Operational Software Running Your Business

The objective of this course is to ensure that staff know how to utilize the software that’s running the day-to-day operations of your business. Going through the required workshops, your staff will learn hands-on the skills they need to perform to ensure your business can run as intended. The success of your business effectively adding operational software and applying software efficiencies relies on how well your front-line staff can utilize the software. This training is essential for all staff who will be using the software within your business.

Course Training: Digital Efficiency Workshops

To maximize your return on training, we’ve divided software training into individual workshops and training sessions. In these workshops, the instructor will walk through every aspect of what your staff will be doing with the software on a day-to-day basis, ensuring your staff know how your business needs to run to get the most out of your existing software platform.

Assessments/Evaluations: Completed Per Workshop

A “Workshop Acknowledgement Of Learning Document” will be completed by each staff member for each workshop completed. This document will be signed off as complete by the training instructor, who will issue course certificates for staff who have completed all the required training workshops.

Course Outcomes: Software Usability Expertise

The goal of this course is to instill confidence in staff regarding the use and application of the software into the day-to-day operations of your business practices. Through this course, all staff will receive hands-on training going through in detail how they can best use the software, entering information in to it and getting information out of it. These classroom training workshops are strategically designed to empower staff to take full advantage of the software, demonstrating and training them on how they can best apply the overall operational efficiency the software can deliver.

Course Instructor: Kenneth Bond, Enterprise Solutions Architect, Training Lead

As an Enterprise Solutions Architect, I have been involved with all levels of integrating digital processes, from the management of development teams all the way through to the training and implementation of software/ERP solutions into a variety of industries. With an education in business, 15+ years of experience creating and integrating digital efficiencies, and working with custom software solutions and ERP’s, I’ve not only got the hands-on knowledge of the challenges and GAPS businesses face when going digital; I have a working knowledge of how the software needs to function at every level of the business.

With a passion for working with people and making software/ERP learning fun and exciting, my approach to training is completely hands-on. I’m very passionate about the power of integrating digital processes, and the resulting efficiencies and team-building opportunities that can come from a properly trained team capitalizing on a software/ERP platform integration. Working with businesses to increase their overall efficiency and drive innovation through the application and training of visualization tools and data analytics, I am re-shaping and re-engineering the way businesses utilize digital processes, creating a positive learning environment that enhances each team’s ability to operate and deliver on the day to day operations of the company.

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Accountability & Acknowledgement of Learning:

Using the Workshop Acknowledgement of Learning Document, every day of training will have a mandatory sign in sheet for proof of training. Videos/images and training material of the training day will be made available within the customer’s software for ongoing usage and training new staff. A Workshop Survey rating the value of the workshops, the instructor and asking for feedback will be sent to all participants, and proof of each aspect of the accountability will be sent when submitting the grant for reimbursement. 

Total Hourly Rate Per Staff: $125 + GST

Total Charity Hourly Rate Per Staff: $85 + GST

Workshop - Train The Trainer
Workshop - Software Introduction
Workshop - Software Essentials Management
Workshop - Digital Marketing
Workshop - WordPress Website Management
Workshop - Membership Systems & Portals
Workshop - Marketing Communication & Membership Capitalization
Workshop - Online Stores, Sales & Inventory
Workshop - Logistics
Workshop - Customer Relationship Manager
Workshop - Human Resources
Workshop - Orientations
Workshop - Donor Management
Workshop - Schedule, Track & Manage Time
Workshop - Digital Documents, Forms & Charts
Workshop - Compensation Reports & Timesheets
Workshop - Carrier Management
Workshop - Carrier Dispatch Management
Workshop - Dispatch Maintenance
Workshop - Inventory Management
Workshop - Equipment Management
Workshop - Collaborative Workflow
Workshop - Dispatch Workflow
Workshop - Digital Documents, Forms & Charts
Workshop - Match Program
Workshop - Individual Support Plans (ISP)
Workshop - Information Gathering & Intake Forms
Workshop - Leads & Sales Management
Workshop - Estimating, Rate Cards & Quoting
Workshop - Dispatch Management & Administration
Workshop - Dispatch Collaboration & Communication
Workshop - Transport Logs, Manifests & Bill Of Ladings
Workshop - Collaboration Tools & Applications
Workshop - Journaling, Log Notes & Alerts
Workshop - Social Story Tracking & Support
Workshop - Checklists
Workshop - Safety & Incident Reporting
Workshop - Invoicing, POS & Accounting
Workshop - Sales/Vendors & Order Forms
Workshop - Project/Job Management
Workshop - Dispatch & Dispatching Management
Workshop - Dispatch Project/Job Management
Workshop - Dispatch Work Order Management
Workshop - Rate Card Management
Workshop - Vendor Purchase Order Management
Workshop - Reporting & Analytics
Workshop - Ticketing & Scrum Management
Workshop - Manufacturing & Shop Management
Workshop - Field Jobs
Workshop - Field Ticketing
Workshop - Procurement Process Management
Workshop - Purchase Orders & Inventory Management
Workshop - Procurement, Purchase Orders & Material Allocation
Workshop - Parts Desk, Quoting & Invoicing
Workshop - Shop & Service Management
Workshop - Manufacturing, Assembly & Production
Workshop - Expense Reporting & Budgeting
Workshop - Marketing & Advertising
Workshop - Customer Portal & Support Centre
Workshop - SMART Analytics & Reporting

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