Digital Support

Every aspect of propelling a business forward requires detail-oriented implementation and training. Taking your business into the digital era with an operating system that helps streamline your business and workflows requires careful planning and an execution strategy. Fresh Focus Media will walk you through every step required to maximize success by integrating, implementing and launching software.

Requirement Analysis & Prototyping

Utilizing detailed prototyping and use case functionality partners, we put you in the driver seat, so you know exactly what you’re getting and providing you with working, functional prototypes. Our team will review your specific needs, walk you through examples of solutions that match your needs, map out functionality requirements and put a development plan together that meets your budget and schedule. All Fresh Focus Media software development plans maximize your return through development, QA, implementation, training and ongoing support.

Requirement Analysis & Prototyping

Scrum Based Agile Development

We believe in collaborative success, and our development process involves your input every step of the way. Our development team will work with you to devise a series of individual tactical Sprints, strategically utilizing key aspects of the project both through interactive renderings and QA software models, keeping you involved throughout the development process. Incorporating practical use cases and keeping you working alongside the development helps ensure proper communication and mitigates scope additions. Capitalize on our proven process and get your business systems running the right way in the shortest possible timeframe.

Scrum Based Agile Development

Implementation & Training

The initial training, implementation and rollout process presents a number of variables as every business, and sometimes every department, has uniquely skilled professionals who require different support. Fresh Focus Media provides support through a customized training and implementation plan designed specifically for your business and the attention it requires. Our implementation process includes onsite training, on-call support and integrated training video applications throughout the software. Collecting essential data on practical use and ensuring that your software is performing and being utilized as planned, we support your business every step of the way.

Implementation & Training

Hands-On Training

Like all applications, software is only as good as the team utilizing it. Fresh Focus Media provides essential training in class, onsite, remotely and virtual as needed. We provide exceptional solutions and training to ensure that you’re getting the most out of our software. Our patient, professional trainers ensure your team knows exactly how to best use the software to increase the ability to perform.

Hands On Training

Monthly Support Plans

Fresh Focus Media is unique in that we not only develop, implement and train businesses on how to get the most out of our software; we also support, maintain and continue to evolve our software with them. Business is ever-changing and growing, and your software should be growing with you. We constantly strive to improve applications, working with your staff and executives to ensure they have access to real data and information on demand. The flexibility we offer of moving through support plans empowers your business to use our services as much or as little as needed.

Monthly Support Plans

FFM Third Party Partners, Integrated Applications & Recommended Software

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